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momof4 kiddos
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Age : 39
Location : Wetumpka, Alabama

PostSubject: download problem   Tue 26 Feb 2013 - 14:26

Hi, I purchased 4 ebooks yesterday. I live in the country and have to use wireless internet that doesnt always perform the best. I tried to download one of the books I purchased but both times the download failed after about 50% downloaded. The download option only gives you 2 attempts. Now it will not let me try again, so I have purchased the book but do not have it. Are there any other options for redownloading again? Maybe from somewhere else in the my account area? Or am I going to have to repurchase it again?
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Karen
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PostSubject: Re: download problem   Tue 26 Feb 2013 - 19:34

momof4 kiddos wrote:
Hi, I purchased 4 ebooks yesterday. I live in the country and have to use wireless internet that doesnt always perform the best. I tried to download one of the books I purchased but both times the download failed after about 50% downloaded. The download option only gives you 2 attempts. Now it will not let me try again, so I have purchased the book but do not have it. Are there any other options for redownloading again? Maybe from somewhere else in the my account area? Or am I going to have to repurchase it again?

Send me your email address and I'll email the books to you. That way, you'll have them.
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http://www.bluefairybabies.com
momof4 kiddos
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Posts : 296
Join date : 2013-02-25
Age : 39
Location : Wetumpka, Alabama

PostSubject: Re: download problem   Tue 26 Feb 2013 - 20:33

That would be great! Thank you so much!
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